The Organizational Scientist: January 2010

Thursday, January 28, 2010

Organizational Science’s First Exchange Student Completes Year with Program

by Joe Allen

Yufeng “Jane” Ma, an exchange student from Renmin University of China, arrived in Charlotte, N.C., on Oct. 29, 2008. She was invited to attend the Organizational Science program for a year to experience doctoral education in the United States. Ma’s main purpose in visiting was to learn about class structure and how American professors train their students.

She sought out opportunities to “Talk with professors and students to see their logic in approaching research questions.” Her motto was to “Not be shy and ask questions.” While attending various classes and activities, Ma had the opportunity to join or initiate several projects with current students at UNC Charlotte.

For example, she had an interest in studying emotional labor across cultural boundaries. This led her to collaborate with Joe Allen. They are currently working on a project looking at how emotional labor is manifested in the United States and China. Ma also connected with April Spivack and David Askay and is working on a project concerning abusive supervision in organizations.

And if that wasn’t enough work, Ma took time to develop a model for her dissertation, work on a few papers from her work at Renmin, publish one paper in a Chinese journal, and have a conference paper accepted to an international research conference in Moscow.

When asked about her experiences at UNC Charlotte, she said “American students are very patient. They always were kind and helped. My American friends are polite and seemingly empathetic to my needs.”

Even as Ma prepared to return to China, she couldn’t help but reflect on all the things she’s going to miss. “I will miss my colleagues the most. We had a good time and shared funny stories.” She also acquired a distinct affinity for American cuisine, saying “I will miss the food: macaroni and cheese, hamburgers, and pizza; and desserts like muffins, cookies, brownies, cakes, etc.”

Regarding her return to China, Ma said, “I want to stay longer to see what happens in the future. I want to be around you guys. I am really thankful to the Organizational Science program. This program is so, so, so nice. I am so, so, so happy when I am here. You guys are very, very, very helpful.”

Where is she now…

In a letter to the program Jane wrote:

“It took me a while to get used to China. Beijing is very noisy and crowded compared to Charlotte. Even now I am still not used to it, like the bad traffic. I also saw my friends and family after my arrival. Of course, I ate a lot of authentic Chinese food.

“I was working on my dissertation and had my proposal defense on November 30. I am also working on a few projects, finished two Chinese papers … I also presented one paper at the fourth management conference in China. Now I really hope I can finish my dissertation in time. It is also a big task to apply for a job. I am working on it.

“Now I know SIOP [the Society for Industrial and Organizational Psychology] at Atlanta accepted one of my papers, so I am going to apply for the travel grant from my university. I am looking forward to attending SIOP in this coming April and see my dear friends there. I am also looking forward to seeing any of you guys in Beijing and show this capital city to you. Whenever I meet an American, it makes me think of you guys. I really miss you all.”

Editor’s Note: New Features, Future Plans

by Ben Baran

Judging from the outpouring of positive feedback we’ve received, the Organizational Scientist is a resounding success. But we’re not getting complacent. We’re continuing to brainstorm and find new ways to improve this communication outlet to better serve both the internal Organizational Science community and its external friends and visitors.

For those of you still getting acclimated to this newsletter’s format, I encourage you to read this article for an explanation of its key features. Additionally, we have two new features in this edition.

In the feature story on Jane Ma, you’ll see that we have included an embedded video. This is a feature that’s available expressly because of the newsletter’s online format, and we hope you enjoy it. We plan to incorporate more multimedia in future posts.
You’ll notice a box on the right side of the page with the heading “Subscribe via e-mail.” I highly encourage all readers to type their e-mail address into the text field and click “subscribe.” You’ll then receive a confirmation e-mail, and once you activate your subscription, you’ll receive any updates to the Organizational Scientist in your e-mail. Please note that these updates will only occur when new material is posted and should never occur more than once a day (even if we posted 17 new articles every day, which we don’t).

Finally, two plans for the future are worth noting.

It’s time to assemble a core team of writers for the next academic year. If you’d like to participate or have any questions about what that entails, please e-mail Daniel Bonilla, who will be next year’s editor-in-chief, at organizationalscientist@gmail.com.
News happens regardless of publishing schedules. We deliberately chose to begin the Organizational Scientist as a periodic online publication, with all fresh content being delivered in large batches—much like a traditional newsletter. Now that we’re up and running with a dedicated editorial team, we are considering more frequent postings that are closer in time to when news occurs. Therefore, you may notice more frequent posts starting later this semester. This is yet another reason why you should strongly consider subscribing to the newsletter via e-mail as described above, as then you’ll know when new content is available.

Please thank the members of the editorial staff—Marisa Adelman, Joe Allen, Ashley Andrew, Daniel Bonilla, and Kate Frear—for their hard work when you have a chance, and I hope you enjoy this issue.

Cheers,
Ben Baran
Editor-in-Chief

Research, Classes, and … Dodge Ball? OS Students Relieve Stress, Have Fun

by Kate Frear

Oct. 24, 2009: Six Organizational Science (OS) students, who had signed up to represent the OS program in the first annual Graduate Student Dodge Ball Tournament, arrived—ready for battle. The team—consisting of Daniel “Latin Heat” Bonilla, Adrian “Malaysian Persuasion” Goh, David “Uni-Bomber” Askay, April “Black Widow” Spivack, and Greg “Patches” Berka—had anticipated this event for weeks. On the day of the tournament, several team members showed up early to get warmed-up for the big game. “I've been practicing for the last half-hour to 45 minutes, I'm almost too worn out to play already,” said Askay. To represent their team spirit and create a united front, all OS team members wore their honorary Organizational Science “T”-shirt, boasting the OS catchphrase: “Fostering Transdisciplinary Thinking.”

For the first game, the OS team lined up to oppose the Industrial-Organizational Psychology Masters students. “They better watch out for Adrian,” said Askay, “I've watched him warm up, and he's got quite an arm on him.” As soon as the referee blew the whistle the team experienced an unexpected turn of events. Before any balls were thrown, Spivack took a blow to the face from opponent, Richard Louie. “We both ran for the ball, sprinting, then I leaned back but she fell forward,” said Louie, “and her nose hit the side of my head.” Spivack, who was unavailable for comment until after receiving medical attention, did not incur any serious injuries.

Without Spivack the OS team was forced to disband and play on mixed teams with graduate students outside the OS program. “The teams were randomly selected and everyone had fun with it,” said Berka, “most people just played for themselves after that.” When asked about the mixing of teams, Bonilla responded, “It gave me a chance to meet grad students in other programs so it wasn’t so bad.” He added, “I’ve got a lot going on—sometimes I just want throw a big red ball at someone, regardless of their affiliation.”

All team members were optimistic when asked about playing again next year. “Dodge ball, or any intramural event, is a good way to exercise, socialize, and get your mind off school for a bit,” said Berka, “I hope we do more events like this in the future.” Even Spivack said, “Yes! I would definitely play again!”

For the benefit of the non-dodge-ball-savvy OS students and grad students around the world, we would like to poll the readers for other de-stressor tips and ideas. So, please tell us your thoughts. What’s the best way to relieve stress during grad school? (Please post your thoughts below.)

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Statistics at Work: An Interview with Dr. Scott Mondore

by Marisa Adelman

When was the last time you toiled over a complex statistical analysis? Wanted to bang your head against the computer when your factor analysis failed to converge? Nearly cried when the data did not support your theoretical model? Frustrating as such statistical dilemmas may be, particularly to students early in their graduate career, it is comforting to know that the time and effort we spend staring at the computer is not in vain.

In addition to earning us a place in the scholarly ranks and helping us to get published in prominent journals, knowledge of complex statistical analyses and the ability to apply such knowledge to business problems can also earn us a spot in the hearts and minds of business leaders. As discussed by Dr. Scott Mondore, managing partner of Strategic Management Decisions (SMD), our statistical abilities can become a key differentiator in the competitive organizational consulting marketplace.

Dr. Mondore joined us on Tuesday, Oct. 27 to discuss the ways in which the statistical analyses we learn in the classroom can be translated into meaningful results and action items for today’s business leaders. The consulting solutions offered by SMD, the company that Dr. Mondore co-founded in January 2009, are grounded in statistical analyses designed to identify human capital drivers of key business outcomes. Specifically, Dr. Mondore and his business partner, Dr. Shane Douthitt, use structural equation modeling to identify relationships between employee data (e.g., performance ratings, training effectiveness, absenteeism, turnover) and the business outcomes that matter most to their clients (e.g., retention, reduced theft).

Based on the information gained through such analyses, Dr. Mondore and Dr. Douhitt are able to help organizations better prioritize their HR initiatives and invest in areas that will yield the greatest impact. I had the pleasure of interviewing Dr. Mondore following his presentation to dig a little deeper into his experiences as an I/O psychologist and as a new business owner.

M.A.: How did you first become interested in I/O psychology?

S.M.: My goal when I first started my undergraduate degree was to get my MBA because I knew I was going to start my own business at some point. At the same time, I was interested in psychology as a field. A good friend of mine introduced me to someone who was in the I/O program. I didn’t even know the field existed and probably speaks volumes about my early lack of focus on studying. I realized that I could get the best of both worlds—business and psychology.

M.A.: What challenges have you encountered in starting Strategic Management Decisions (SMD)?

S.M.: The first big challenge is marketing….constantly. We (Shane Douthitt and I) started SMD in January of 2009, so you have to keep in mind that to all of our potential customers—we didn’t exist the month before. So getting your name out there through as many channels as possible is critical. The marketing can’t stop just because you land a big project—you cannot let your sales pipeline dry up or you will be very bored and poor when that big project is finished. The second challenge is just starting the business. They don’t teach you all of things that are involved in starting a business in graduate school—picking a company name, picking a legal status (LLC, S-corp, C-corp), creating a logo, buying necessary materials etc. You have to do all of this quickly and with little formal training.

The third challenge is getting everything done—you either do it yourself or it doesn’t get done. We don’t have departments or functions. We get an idea, we talk about it, then one or both of us has to execute it—no exceptions. So, in the midst of constant marketing, sales, account management and delivering on projects, there leaves little time to waste, and no weekends and limited sleep. Finally, if you are used to a steady paycheck every month…then starting a company may not be for you.

Especially early on in the process, you will see fluctuations in your take-home pay. An ability to adapt to change and a tolerance for ambiguity are critical to making it through the early stages of a new business. Having said all of this, I wish I would have started SMD a few years ago. It is a great feeling to be your own boss and take complete responsibility for your own successes and occasional failures. In spite of the challenges, it is a lot of fun and worth the effort.

M.A.: What do you perceive to be the key challenges facing business leaders today?

S.M.: Coming out of this economy, leaders are going to be very careful about hiring—they are going to be very tight with money and not looking to add back all of the staff that they laid off during the recession. The challenge will be trying to keep productivity levels high (i.e. keep staffing levels low) and not work high-performers to death so that they leave the organization. Turnover, in general, will likely spike as the economy turns, especially in companies that were ‘abusive’ to employees during the downturn.

Leaders also have the challenge of improving their hiring processes—with so many people looking for work, they can be more selective, but they need to so without discriminating. People who haven’t worked in a while and don’t have a lot of interviews lined up tend to be a bit more litigious than they normally might be. Merely conducting unstructured interviews will need to be done away with. Business leaders will continue to demand value from all functions—especially HR. Traditional HR processes are not difficult to outsource, so HR leaders need to step up and be better business partners and use measurement to show their value to the organization. If not, their jobs will be in jeopardy or at least their status within the organization will suffer. The silver lining is that I/O psychologists can help organizations with all of these challenges.

M.A.: So how can I/O Psychologists/Organizational Scientists best help business leaders to address their most pressing challenges?

S.M.: Organizational scientists can attack the challenges mentioned above very easily. We know how to build effective and legal selection systems, we know how to create high-potential development programs and career pathing strategies, we understand how to use statistical analysis to connect people data to business outcomes. These three skills are just a few of the things that we can do to tackle these challenges—amongst many other challenges that organizations face every day.

M.A.: Finally, what advice do you have for Ph.D. students in Org Science?

S.M.: The best advice I can give is first to take business classes with your electives, if you can, to round out your graduate degree. If you really want to be a great business partner, it will help to understand how businesses make money and how to read financial reports. That isn’t enough, though. You need to then be able to apply what you do so that you can have (and show) a measurable impact on business outcomes that actually matter.

Second, take the stats classes and try to get everything that you can out of them—your analytical abilities will be what separate you from the pack in your first job. You can learn a lot about HR processes via experience—but you can’t do this with statistical analytics. Take the classes, study the material and you will thank me soon. Finally, read all of the articles on the syllabus, for every class, no exceptions. The best students and most successful I/O psychologists (i.e. make the most money/got tenure the quickest) that went to my program at the University of Georgia were always 100% prepared for every class, read all the material and added the most to class discussions. Conscientiousness and the pure ability to execute/get things done will be the best trait you can bring to the table in whatever job you take.

To learn more about Dr. Mondore or the unique services offered by SMD, please visit http://www.smdhr.com/. You can also check out his book entitled, Investing in What Matters: Linking Employees to Business Outcomes.

Note: Dr. Mondore is currently teaching Micro Organizational Science II as an adjunct faculty member at UNC Charlotte.
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Let's Celebrate

by Daniel Bonilla

There is plenty to celebrate in the Organizational Science program as we say goodbye to 2009. Let’s Celebrate-2009 is an opportunity to recognize all of the non-academic accomplishments our students made over the past year. Whether it was running a race or getting married, there is a lot to celebrate. Some of our accomplishments from 2009 include:

Our editor-in-chief and third-year student, Ben Baran, and his wife, Lindsay, became the proud parents of Adelaide Ruth Baran on Feb. 21.
Third-year student Brett Agypt tied the knot with his fiancée, Sarajane (pictured).
He’s not the only one; Samantha Paustian, a second-year student, married her fiancé, Brian.
Third-year student Adrian Goh also got married to his fiancée, Skylar.
Second-year student Kate Frear married her fiancé, Robert.
Heather Gordon, a fourth-year student, got engaged to her boyfriend, Michael, in 2009 while on vacation.
Not to be outdone, third-year student Marisa Adelman said “Yes!” to her fiancé’s proposal.
First-year student Greg Berka ran a half marathon in 2009.
Fourth-year student Joe Allen will soon be a proud father (again) as he and his wife, Joy, have a baby on the way.

If you know of something of note that isn’t listed above, feel free to make a mention of it in the comment section below.

Organizational Science Fall Colloquium Features Interdisciplinary Presentations

by Ashley Andrew

On Nov. 19, 2009, the Organizational Science (OS) program hosted its first Organizational Science Fall Colloquium. The program included research talks from several OS faculty members and OS student research assistants. The event offered a way for the organizational science community to come together and talk about the some of the exciting research projects currently underway. This year’s program included:

Assessing Organizational Integrity in the Pharmaceutical Industry, presented by: Dr. Denis Arnold, Dr. Tammy Beck, and Samantha Paustian-Underdahl
Work and Health under Market Transition: A Study of Psychological and Physical Wellbeing in Urban China, presented by: Dr. Yang Cao
Willing and Able to Fake Emotions: A Closer Examination of the Link between Emotional Dissonance and Employee Well-Being, presented by: Dr. Doug Pugh

Judging from post-event feedback from faculty members and students alike, the event was a resounding success. Most of all, it provided an opportunity to showcase interdisciplinary research efforts while continuing to build and strengthen the inclusive, cohesive culture that characterizes OS at UNC Charlotte.

Faculty Spotlight: Dr. Cliff Scott

by Daniel Bonilla

It was 2000, and Cliff Scott was in Miami checking the voicemail on his company-provided phone just before he boarded an airplane bound for Chicago. The phone wasn’t the only perk. He was flying business class and enjoying another recent pay raise. He drove to the airport in his company-provided car paying for the gas with his company-provided expense account. Life was good for him as a manager at a national tile and flooring company.

Then the plane landed in Chicago. “When I got off the plane, I had 45 new messages about work,” said Dr. Scott. ”I realized that all of these messages were about something I didn’t care about.” He soon tendered his resignation and focused on what he really found interesting, his graduate studies at Northern Illinois University. He had transferred from DePaul University to study communication and earn his master’s degree. Tile and flooring were just not as interesting, no matter the perks.

After receiving his master’s degree, Dr. Scott was accepted to the doctoral program in human communication at Arizona State University. There he worked relentlessly—studying for classes, conducting research, teaching three classes, and directing the department’s internship program. After completing his studies in 2005, he came to UNC Charlotte as a faculty member in the Communication Studies department. In the fall of 2006, Dr. Scott worked with and taught the very first cohort of Organizational Science doctoral students. “The Organizational Science program is the most rewarding part of my job” he said.

According to Dr. Scott, he was a “full blown speech dork” and attended Bradley University as an undergraduate on a speech scholarship. He started studying political science but eventually moved to communication. “Communication just seemed a lot more relevant to what I was learning about.” It wasn’t until his dissertation work at Arizona State that Dr. Scott became interested in risk communication and hazard sensemaking, his current research interests.

Facts about Cliff Scott:

He used to have a fully stocked snack drawer with Little Debbie’s, Zebra Cakes, and Nutty Bars. “I was deprived of individually wrapped snacks as a child.” he said.
His wife, Jill Dineen, is the lead singer of a local blues band.
He and Jill have two dogs, Ben and Molly, and a cat named Grace.
His great aunt and uncle were missionaries in Africa when he was growing up. He spent four and half months in Nigeria with them when he was in the 8th grade.
His father was a professor.
He does minor car repair and used to flip cars for money on Ebay.
He has always loved politics. “I watched the news at 6 a.m. when I was in grade school.”
He loves to drink dirty martinis.

OSCR Continues to be a Success

by Ashley Andrew

The Organizational Science Consulting and Research (OSCR) was created in 2006, just before the arrival of the first class of the Organizational Science program. According to Dr. Steven Rogelberg, who directs OSCR as well as the Organizational Science program, three goals shaped the OSCR design. The first goal was to provide students with opportunities to gain applied experiences. Second, the unit aimed to provide a way to positively affect the community. Finally, OSCR sought to generate additional funding to support faculty summer funding, student assistantships, and student travel to national conferences.

Since its creation, the consulting and research unit has been actively engaged in the community, supporting at least two projects simultaneously over the past four years. OSCR has consulted with companies such as the Humane Society of the United States, ADP, Lowe’s, Bank of America, and Piedmont Natural Gas to name a few. According to Rogelberg, the biggest surprise has been the amount of internal business OSCR has garnered from the university. “That was really unanticipated, but we see it as a sign of respect for our program that they really utilize us as an internal consultant,” he said.

OSCR provides a forum for outreach projects as well. Currently, the unit is the mechanism for the Shelter Diagnostic System, in which faculty members and students provide organizational consultation to about 30 animal shelters. Additionally, OSCR is involved with the Volunteer Program Assessment, a free outreach program for nonprofit organizations. As Rogelberg pointed out, though corporate business may fluctuate, outreach does not have to follow that same pattern.

For students, the experience is highly valuable. Marla Boughton, a fourth-year OS student who has participated in two OSCR projects adds, “OSCR is a great way to transfer what we have learned in the classroom into an applied setting. It’s also the best way to see what the world of consulting is like and gain experience for the future.”

Boughton is not alone in her participation with OSCR. Currently, each of the third- and fourth-year students in the OS program have participated in at least one OSCR project, while many of the first- and second-year students are gaining experience as well. As Rogelberg discussed, the OSCR experience is relevant for students with both applied and academic aspirations. “No matter what career path you want to pursue, it makes sense to have one meaningful applied experience in your graduate career.” So far, the students have taken his advice to heart and have added applied consulting experience to their repertoire.

As for the future, Rogelberg sees OSCR continuing to provide the same benefits to the program. While the unit has succeeded in generating funding and giving students experience while improving the community, the desire isn’t necessarily to grow. Ideally, he says, at any one time we would have one or two outreach projects along with one corporate and one internal project. “We want to keep it as a controllable entity where we have enough faculty support and where it doesn’t impact the degree progress of our students.”

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Upcoming Events of Note

by Ben Baran

The following lists upcoming events of note for Organizational Science faculty, staff, and students that were submitted as requested to newsletter staff. A request will be sent via e-mail later in the semester for input regarding the event listing for the newsletter’s next issue.

The complete UNC Charlotte Academic Calendar—with important dates regarding classes, holidays, exams, and more for the next five years—is available online.

February

9: Current Topics: This session will feature “Insights into the Academic Hiring Process,” which is designed to familiarize students with the academic hiring processes across disciplines within organizational science, and is set for 12:30 to 1:45 p.m., in the Colvard Building, Room 4068. All faculty members are welcome to attend; however, their attendance is not required unless they are among those who have been invited to serve as panelists.

11: The Charlotte Chapter of the International Society for Performance Improvement will host Allison Rossett, Ph.D., for a program titled “First Things Fast: Analysis as the Basis for Performance Improvement.” The program will kick off at 5:30 p.m. on campus at UNC Charlotte. Details and registration are online.

19: The spring meeting of the North Carolina Industrial/Organizational Psychologists (NCIOP) is set to take place in Raleigh, N.C. Tammy Allen, Ph.D., from the University of South Florida will be one of the speakers. More information will be forthcoming from NCIOP leadership.

23: Student Meeting with Dr. Steven Rogelberg, 12:30 to 1:30 p.m. in Colvard Building, Graduate Lounge.

26: The Department of Sociology will host guest speaker Jason Beckfield from Harvard University, who will speak on “Regionalization and Retrenchment: The Impact of European Integration on the Welfare State.” The talk is tentatively scheduled to begin at noon; check with members of the department for details.

March

1: The Organizational Science Advisory Board will meet at 10 a.m. in the Colvard Building, Room 4063. All advisory board members should attend; guests are welcome.

2: Current Topics: This session will feature “Making the Business Translation” and is set for 12:30 to 1:45 p.m. in the Colvard Building, Room 4068. A practitioner will participate in a discussion about a practical problem the organization is facing, and participants are invited to offer feedback.

22: Organizational Science faculty meeting. All organizational science faculty members and interested organizational science affiliates are invited to attend. The meeting is set for 10 a.m. in the Department of Sociology’s conference room, located on the fourth floor of the Fretwell Building.

26: The Department of Sociology will host guest speaker Willie Jasso from New York University. The talk is tentatively scheduled to begin at noon; check with members of the department for details.

TBD: Current Topics: This session will feature student research presentations. The exact date and time are to be determined. Students will use this opportunity to gather feedback and to practice for upcoming presentations at conferences. This session will likely coincide with recruitment weekend, to facilitate including prospective students.

April

5: The Organizational Science Advisory Board will meet at 10 a.m. in the Colvard Building, Room 4063. All advisory board members should attend; guests are welcome.

6: Student Meeting with Dr. Steven Rogelberg, 12:30 to 1:30 p.m. in Colvard Building, Graduate Lounge.

9: The Department of Sociology will host guest speaker Ronald Rindfuss from the University of North Carolina at Chapel Hill. The talk is tentatively scheduled to begin at noon; check with members of the department for details.

13: Current Topics: This session will feature “The Last Slide,” a commemorative session during with fourth-year students present their “last slide,” or one slide highlighting their most significant learning and achievements during graduate school. The session is set for 12:30-1:45 p.m. in the Colvard Building, Room 4068. Additionally, visiting scholars from Switzerland will be on campus for an informal discussion about organizational science doctoral education in Europe. More details will be forthcoming.

22 or 23: Sarah Tracy, an organizational communication scholar from Arizona State University, will be on campus for a talk about her research, which includes work-life balance, emotional labor, and employee emotional abuse. More information about Tracy is online.

30: The Department of Sociology will host guest speaker Saylor Breckenridge from Wake Forest University. The talk is tentatively scheduled to begin at noon; check with members of the department for details.

May

3: Organizational Science faculty meeting. All organizational science faculty members, interested organizational science affiliates, and a graduate student representative are invited to attend. The meeting is set for 10 a.m. in the Department of Sociology’s conference room, located on the fourth floor of the Fretwell Building.

4: Student Meeting with Dr. Steven Rogelberg, 12:30 to 1:30 p.m. in Colvard Building, Graduate Lounge.

15: Commencement

Annual Meetings and Associated Deadlines

A number of conferences within the organizational-science domain occur or have proposal deadlines during the first half of the calendar year. Some of the organizations listed below do not have specific information regarding proposals posted on their Web sites, so be sure to check those sites frequently for the latest information.

February

17: National Communication Association annual conference proposals due (watch for forthcoming details here).

March

20: UNC Charlotte Graduate Research Across the Disciplines fair, Charlotte, N.C.

April

8-10: Society for Industrial and Organizational Psychology annual conference, Atlanta, Ga. (details).

10: Southern Management Association annual conference proposals due (watch for forthcoming details here).

21-25: Southern Sociological Society annual conference, Atlanta, Ga. (details)

June

22-26: International Communication Association annual conference, Singapore (details).

August

6-10: Academy of Management conference, Montréal, Canada. (details)

14-17: American Sociological Association conference, Atlanta, Ga. (details)

October

27-30: Southern Management Association conference, St. Pete Beach, Fla.

November

14-17: National Communication Association conference, San Francisco, Calif.

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